Products

One workspace for WhatsApp supportfrom first message to resolution

Intera-Desk brings inbox, tickets, templates, and team management together — so support scales without losing the human touch.

Explore Intera-Desk

See shared inbox, tickets, and WhatsApp templates in one workspace.

Book a free consultation

Grow support with every conversation

As WhatsApp volume grows, spreadsheets and group chats break. Intera-Desk keeps capture, resolution, and measurement in one place.

Capture

Unify every WhatsApp message

Route chats from Meta into one team inbox. No more lost messages on personal phones or scattered group chats.

Resolve

Work faster with full context

Customer profile, tags, tickets, and internal notes sit beside the thread so agents reply with confidence.

Measure

Track SLAs and team performance

Queues, response-time analytics, and channel dashboards help leads spot bottlenecks before customers churn.

Omnichannel inbox

Chats, tickets, and notes in one thread

WhatsApp-first today — with room for email, web chat, and more. One reliable record per customer, no matter the channel.

Everything in the platform

Shared inbox

Assign, mark read, and collaborate on WhatsApp conversations in real time.

Tickets & queue

Turn chats into trackable work with priorities and my-queue views.

WhatsApp templates

Send Meta-approved templates from the composer when you need structured outreach.

People & roles

Invite agents and admins, control channel access, and manage your workspace team.

Canned replies

Save consistent answers your team can insert in one click.

Channel setup

Connect WhatsApp via Meta embedded signup and add more channels as you grow.

40%

faster first response

3x

fewer missed messages

99.9%

uptime target

Illustrative outcomes — your results will vary by team size and volume.

See the product in your workspace

Start a free trial, connect WhatsApp, and invite your team when you are ready.